We recently experienced a broken pipe late on a Friday night (of course!). After contacting Bubby's they immediately dispatched one of their emergency plumbers. It took Shane about 45 minutes to arrive and about an hour later he successfully repaired the problem. This was a tricky, messy job performed at near midnight but Bubby's obviously trained, courteous, experienced and well-equipped technician rose to the task and remedied our needs professionally. We just adopted a new plumbing service for our future needs. We highly recommend this great plumbing service.